Privacy Policy

Sem’s Duct Cleaning value our customer’s privacy, because without their trust then we cannot operate. The statement below lists the type of data we gather from you, how we use it, and who gets to view it. By accessing our website, you therefore recognize and consent to the details listed in the policy and on the website itself.

Gathering personal data

When one accesses our website, we take both personal (email, contact phone number, name, etc.) and non-personal info like the IP address, the internet browser, the OS of your computer. The reason for this is so that we can know how to effectively advertise ourselves, and also to see who checks us out.

Use of information

The data is used only for internal purposes like making our air duct cleaning service, marketing, customer care and websites better. Apart from that, the info is also used to call you just in case you had some queries that need to be answered.

Looking after the data

There are set rules of engagement when it comes to handling customer data that cut across the entire industry, regarding guarding the info submitted. Some methods that are used to go about this are suitable for data gathering.

Web browser cookies

Cookies are also used to make the website better and easier to access and understand. Cookies are bits of information on the hard drive that keeps records from your web browser which keeps data about a person. If you do not want this to happen, then one can change the web browser settings to deny cookies or to let you know when they are being transmitted.

Giving out information

The client can be assured that the data will not be sold or traded to anyone else.

Third-party websites

Our website could have links that take you to third party places like our suppliers, partners, places we get licenses from, advertisers, social accounts etc. that being said, we are not in charge of what goes on in these sites, the way they operate and the type of information they put out. Also, most of their services or pages together with their content changes every so often. Therefore, if or when you visit these third parties, remember that you are now under their own separate policies.

Privacy policy changes

It is important to note that it is within our right to change the terms stated here at any time. Therefore, we advise people to always stay in the know and go through our statements to check if anything is different.

Your Consent

Through accessing the site, you show that you have agreed to our policies.

Reach us

Just in case of any queries, suggestions or complaints, please do not hesitate to contact us through any of the ways stated on our contacts page. We have an open door policy, and we are always ready to serve any and all of our customers. Our professional and courteous technicians are there to take care of any needs you might have. Sem’s Duct Cleaning also make sure that we get back to you as soon as we can so that you do not have to wait for too long for a response.