8 Questions to Ask a Duct Cleaning Company

October 03, 2022Back to blog

Choosing the right duct cleaning company is not an easy task. You have to be careful and thoroughly research every provider. Apart from learning about the criteria you should establish, you should also prepare clear and specific questions to ask the pros. Set clear expectations and prepare to interview your service provider.

If you’re not sure what questions to ask in order to find a company that offers the best air duct cleaning in the Greater Toronto Area, keep reading to find out!

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What questions should I ask duct cleaners?

If you’ve noticed signs of dirt and grime inside your HVAC system and want your ductwork to be cleaned thoroughly and effectively, you should hire professionals. However, when choosing your perfect company, you should also know what questions to ask. Here are some key questions to consider:

1. How long has your company been around?

If a company has been in this industry for a long time it’s a good indicator of the company’s reliability and quality of its services. Their staff should be seasoned and properly trained for providing a service like this.

2. Do you have references?

A dependable company should have references and be more than happy to provide you with them. You can also go through their website as well as read their customer’s testimonials and reviews to get a better idea of their track record.

3. Is the quote the price I’ll actually be paying?

You want an honest and transparent price estimate instead of shady pricing practices. There are many companies that offer too-good-to-be-true prices and then perform an incomplete and low-quality service, or even charge unnecessary extras.

4. Are you insured and licensed?

You don’t want a provider that works illegally and unsafely. If your go-to company is completely insured and licensed, you’ll know you’re hiring professionals. This way you’ll be fully covered in case an accident occurs.

5. How do you hire your staff?

Ask the representative about the hiring process of a company. You want the staff to be personally interviewed, thoroughly screened, and properly background checked.

6. Client-oriented or not?

Your professionals should be approachable, customer oriented, able to perform an in-depth inspection of your HVAC system, and ready to give you a professional opinion as to what level of cleaning is needed for your home.

7. What kind of equipment will be used?

The apparatus your technicians will be using is one of the crucial factors. In order for the duct sanitization to be successful, they should use a vacuum system with compressed air as well as an air snake and air pipe. It’s also important they use scrubbing tools for any leftover dirt and grime.

8. What will you do to protect my home from dust and dirt?

Cleaning ductwork is a dirty and dusty job. Your experts of choice should take their time to cover the floors and put corner protectors. This may take extra time, but is important if they want to protect your belongings from dust and dirt build-up inside your ducts. 

What questions should I ask duct cleaners

Where can I find the best air duct cleaning in Toronto and nearby?

Whether you’re in need of residential or commercial cleanings of your HVAC system in the Greater Toronto Area, Sem’s Duct Cleaning is at your disposal. We boast years of experience in this industry and hire insured and vetted technicians who are well-versed in their trade and ready to go the extra mile for every customer. Our trained and background checked team will use time-tested techniques and effective machinery for your peace of mind. You can rest assured every step of the process will be completed in a careful and hassle-free way. We’ll take care of everything from protecting your floors to your additional specific requests. If you’re located near Marie Curtis Park or in the surrounding area, call us or request a free quote.

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